CUSTOMER SERVICE
Collapsible content
Shipping & Delivery
Your orders can be shipped to one shipping address per transaction. You can select a shipping method at the checkout.
Goods will not be shipped until invoiced amount for order is paid in full.
We do NOT deliver to PO boxes.
All deliveries require a signature upon receipt. If no-one is available sign for the package, it is the responsibility of the receiver to arrange final delivery with the courier/delivery service.
We do NOT send Club Shipments during the school holidays.
Returns & Exchanges Policy
See all information regarding returns and exchanges HERE.
Viewing Orders
To view the progress of your orders and track shipments, visit the My Account section under 'Account and Sign-In' in the top right hand corner of the website. From there you can view detailed information about your previous orders.
Updating Account Information
To view or update your account information, including your email address or password, please visit the My Account section by clicking 'Sign-In' in the top right hand corner of this website.
Contact Info
Our Postal Address
5 Alexandra Place
Murarrie QLD 4172
Email: enquiries@cimgroup.com.au

PART OF CIMC GROUP
CIMC Group is a Brisbane based company with a diverse range of products and services. Our core purpose is to deliver a quality, one-stop branding solution for our clients – nationwide or worldwide.